Process Not Allowed - Reverse Write Off

 

Before a write off can be reversed, Tabs3 checks if the write off amount and write off detail amounts match. If they do not match, a message indicating that the process is not allowed will be displayed. The write off will not be able to be reversed.

If a write off cannot be reversed using the Reverse Write Off program, you have the following options:

• Restore the data to a back up that was made prior to performing the write off.
   
• Final bill and update new transactions for the amount that was written off using the following procedure:
1. From the Reports menu, point to Management, and select Client Ledger Report.
2. On the Client tab, select the client for which you want to reverse the write off.
3. On the Options tab, select the Detail option in the Type section.
4. In the Print section, select the Detail Information for each Statement check box and the Write Offs Only check box.
5. Click OK to print the report.
6. Once the report is printed, find the write off you want to reverse.
7. Enter new transactions for the amounts that were written off. For example, if timekeeper MLJ had $100 written off and timekeeper RJB had $50 written off, enter in new transactions for each of those timekeepers with those amounts. You will most likely want to use a date that matches the original write off date.
8. Run a final statement with only the adjusting transactions using the original statement date.
9. Update the final statement.