When logging into the software, a user may be presented with the following message:

Active user limit has been reached. Access Denied.

 

Closing the message automatically closes the program. For troubleshooting steps, see Knowledge Base Article R11068, "Active User Limit Has Been Reached. Access Denied."

See also:   Resetting Users
  Knowledge Base Article R11068 - Active User Limit Has Been Reached. Access Denied
  Knowledge Base Article R10788 - Active User Limits