Process Not Allowed - Payment Adjustment

 

Before a payment can be adjusted (reversed or refunded), Tabs3 checks if the payment detail and the payment amount match. If they do not match, a message will be displayed indicating the process is not allowed.

If a payment cannot be adjusted using the Payment Adjusted program, you have the following options:

• Restore the data to a back up that was made prior to final billing and updating the payment.
   
• Final bill and update transactions for the amount of the payment you want to reverse.